A lot of people think that the new economy is all about the internet. I think that it's being fueled by the internet - as well as by cell phones, digital assistants, and the like - but that it's really about customers.

Patricia Seybold, Author


My belief is to regard client service as all important. My commitment to the service of my clients involves responding quickly to their needs, understanding the business of each client and providing value for compensation.

My approach to client service can be summarized as follows:

  • To display total commitment to the service of our clients, to react quickly to their needs and to provide value for money.

  • To adopt a comprehensive and integrated multidisciplinary approach to the provision of services, based on an understanding of the requirements of each client.

  • To understand the business of each client, with an emphasis on outstanding skills in the more important industries.

  • To be positive, imaginative and constructive in our approach while maintaining our integrity.

  • To serve prestigious clients and to sustain a good level of work.

  • To engage the skills of outstanding people when I am unable to help my clients.

  • To contribute to the development of my profession and to play a part in the wider community.

John Zernick Consulting offers professional Internet services including: